How quickly do I receive the eSIM after purchase?

The QR code is delivered within minutes. You can then scan it immediately to install on your device, though activation begins only when you're ready.

Can I use this for calls and text messages?

No—this is mobile data only. Voice and SMS are not supported. Use data-based messaging apps like WhatsApp, Telegram, or Viber instead.

What if my phone doesn't support eSIM?

Check your device's compatibility online or contact your provider before purchasing. Most phones from China and Hong Kong lack eSIM support. The plan is non-refundable if compatibility issues arise.

Will the eSIM work with my carrier-locked phone?

No. Your device must be unlocked and eSIM-compatible. If unsure, verify with your current network provider before travel.

Can I share the data with other devices?

Yes—mobile hotspot is supported, allowing you to share your connection with travel companions' phones or tablets.

What happens if my plans change and I don't use all 30 days?

Plans are non-refundable regardless of usage or itinerary changes. Ensure travel dates are confirmed before purchasing.

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Sub-Saharan Africa eSIM (Instant Delivery)

Mombasa, Kenya

Self-Drive Tours

About this activity

Stay connected across Sub-Saharan Africa with an instant eSIM delivering 30 days of mobile data upon arrival. Simply scan the QR code to activate and enjoy 4G/5G coverage without physical SIM cards, contracts, or surprise charges.

• Receive eSIM QR Code within minutes.
• Simply scan the designated QR Code to set up the eSIM.
• Validity Date: eSIM plan starts upon installation.
• Plan Type: Mobile Data only. Voice and SMS not supported.
• Mobile Hotspot: Supported.
• Billing: One-time prepaid package with no auto-renewals or contracts.
• Compatibility: Works with eSIM-compatible devices that are not carrier locked. Please be aware that most devices bought in China and Hong Kong do not support eSIM. It’s advisable to check online to see if your device is eSIM-compatible, or contact your service provider.
• Do ensure your travel plans are confirmed. No refunds or cancellations are given due to eSIM compatibility issues or changes in the itinerary.
• Support: Please respond to the email from the Viator Supplier for any assistance or queries.
• Expiration: Start using the eSIM within one-month of purchase.
• *Connections to major local mobile network at 4G LTE or 5G speeds, depending on availability.

Highlights

✓QR code delivered within minutes—activate on arrival
✓30 days of continuous mobile data coverage
✓4G LTE and 5G speeds where available
✓Mobile hotspot enabled for sharing with travel companions
✓One-time prepaid, no auto-renewal or hidden fees

Insider tips

★Verify eSIM compatibility before travelling—most devices sold in China and Hong Kong lack eSIM support; check with your provider or online
★Activate your eSIM within one month of purchase to avoid expiration
★Use mobile hotspot to share data with fellow travellers and keep everyone connected

Good to know

•Data only—voice calls and SMS are not supported; use WhatsApp, Telegram, or similar apps instead
•Requires an unlocked, eSIM-compatible device; carrier-locked phones will not work
•Non-refundable if incompatibility issues arise or travel plans change
•Coverage depends on local network availability; check coverage maps for your specific route

Who it's for

Self-drive explorers needing reliable data navigation across East AfricaDigital nomads and remote workers requiring seamless connectivityIndependent travellers avoiding roaming charges and SIM card hassles

Best time to visit

Purchase and activate your eSIM before departure or immediately upon arrival in Kenya to ensure uninterrupted connectivity throughout your 30-day stay.