Refund & Cancellation Policy
Last updated: May 2026
General Policy
DayTrip4U acts as a booking platform connecting you with local tour and activity providers. Cancellation and refund terms vary by activity and are displayed on each product page before you complete your booking. By completing a booking, you agree to the specific cancellation terms shown at checkout.
Standard Cancellation Windows
Most activities on DayTrip4U follow one of these cancellation policies:
Free Cancellation
Cancel up to 24 hours before the activity start time for a full refund. Cancellations made less than 24 hours before are non-refundable.
Moderate Cancellation
Cancel up to 48–72 hours before the activity for a full refund. The exact window is stated on the product page and in your confirmation email.
Non-Refundable
Some activities are non-refundable after booking. This is clearly marked before checkout. These activities typically involve advance preparation or limited capacity.
How to Cancel
You can cancel your booking through our Manage Booking page using your confirmation code and email address. Alternatively, reply to your confirmation email with your cancellation request.
Refund Processing
Approved refunds are processed within 5–10 business days to your original payment method. The exact timing depends on your bank or card issuer. You will receive an email confirmation when your refund has been processed.
Provider Cancellations
If an activity provider cancels your booking (e.g., due to weather, insufficient participants, or operational reasons), you will receive a full refund automatically. We will notify you by email and offer assistance in rebooking an alternative activity.
Date Changes
Subject to availability, you may change the date of your booking at no extra charge. Use the Manage Booking page or contact us. Date changes are treated as a new booking — if the original booking falls within the free cancellation window, no fees apply. Otherwise, the original cancellation terms apply.
Disputes
If you believe you are entitled to a refund that has not been processed, or if you have concerns about your booking, please contact us. We aim to resolve all disputes within 48 hours.