Secure Environment
Information collected automatically
When our website / our web system is visited, a number of data is automatically collected (IP address, browser, operating system etc.). DayTrip4U® does not sell or outsource this info to anyone, nor we use this info for marketing matters.
Agents using our system online or asking us to book for their clients over mail or phone or any other method of communication have the responsibility to pass all required info to us while under the travelers consent.
- How does DayTrip4U® use the information collected?
- We are making sure that the services requested are delivered as should. Name, contact details, certain skills info (e.g., walking or swimming ability) are needed in order to be able to guarantee a stress-free service. This info is passed on to the local operators in need of it to be able to deliver the services applied for.
When a booking is finalized, the booker automatically agrees to receive an email with all relevant booking services info and the info supplier combined.
Also, DayTrip4U® publishes reviews from its bookers, by supplying a review its been agreed that this can or could not be uploaded, a decision DayTrip4U® is solely responsible for.
DayTrip4U® for training and for improving services might record or monitor phone calls or e-mails.
Information provided by agents or travelers
Personal details such as name, surname, passport number and issuing details, payment info, walking or swimming abilities, dietary requirements etc are needed in order to process fully a day trip booking. This info is kept for handling reasons (e.g amendments or cancellations).
Payment info is only kept during the processing of payment and is passed on automatically to the bank or payment gateway systems during the process. The process is encrypted and secured with the most updated relevant technology.
Unless required by law, we will not disclose any of your personal info to any third party in any way, DayTrip4U® does not sell, rent or exchanges this info with anyone unless here under noted. We use updated and recent encryption technology to ensure that all exchanged info is kept secure and private and the process is made under secure data connections.
DayTrip4U® only shares booking/personal info with local excursion and transfer companies that need to have this in order to secure that the services booked will be delivered in the best and more efficient way.
Local companies are required by law to use this info exclusively for the booking in question, additionally, they are obliged to keep this info in a secure way in accordance with all Privacy and relevant obligation laws.
Information might be disclosed:
1. If DayTrip4U® is sold.
2. To other parties in our company for services improvement and handling.
3. Under law request.
4. For protection against fraud, property or safety rights or credit issues.
5. To financial institutions as banks, credit card processors or payment gateways.
Data is kept only for necessary time frames for support and handling matters in this document noted. The longest this is kept is 6 years.
DayTrip4U® acts only in full compliance with GDPR and DPA requirements.
There are a number of rights in relation to personal data.
Please note that you can:
1. Request access to and rectification or erasure of your personal data at any time.
2. Restrict the processing of your data.
3. Object to the processing as well as (in few cases) the right to data portability.
If you feel DayTrip4U® has not handled in any way the data as should, you have the right to fill and lodge a complaint to the relevant Information Commissioners Office. Please mail us if in any doubt in relation to your rights by clicking here.
Please note DayTrip4U® does not allow the underaged to use its website for bookings.
DayTrip4U® provides links to other websites for informative (mainly) reasons, please note that the current terms do not apply to third parties websites. Please check with them in relation to the policies and terms that apply as no responsibility can be accepted for any reason or claim.
Cookies might be used only to improve our services when visiting our website or system. Please request more info if required or ask us to remove them so we can advise you how to.
How we use cookies?
1. Session and persistent cookies.
Session cookies remember information as you navigate through the site and allows the sorting and filtering of our price comparison search results.
These cookies are removed when you end your session.
2. Persistent cookies enable our website to recognise you when you make return visits and remain stored on your device until they are either deleted or until they reach a specified expiry date.
Below, we have set out the various types of cookies we use, why we use them and includes information you can use to control or find out more about the cookies used on our website.
Cookie Type
Cookies, as their name suggests, are vital to the proper functioning of the website. They enable us to remember your selections between pages, such as routes, dates and the number of travellers, without you ever having to re-enter it.
1. Performance/User Experience
We use cookies to make sure our website performs as it needs to, and to make sure the correct search results are being delivered in accordance with your selections. We also use cookies to heighten your experience by recognising whether you are a first time visitor and remembering your preferences (such as language or currency type) and previous searches.
2. Optimisation
Optimisation cookies allow us to see and track anonymous use data such as click trends, so we can be certain the site offers you a consistently smooth, functional and pleasant experience.
We use third-party service providers to assist us with optimisation, such as Google Analytics. For information on these cookies, please follow this link.
3. Advertising
Advertising cookies can be used by us to interact with you once you have left our website, to help you find the ferry or train that's right for you. We collect data related to your browser activity including the number of pages viewed, routes selected and searches made.
We work with Criteo, a third-party service to tailor advertisements for you once you have left our website. For more information, please read their privacy policy.
4. Analytics
We also use cookies to monitor and understand more about how our websites and services are used and accessed, which in turn lets us optimise the user experience and build a website that suits the needs of our users and drive the direction of our business. We use Google Analytics who store cookies on your device to generate anonymous reports and statistics.
Google stores this information in accordance with its privacy policy.
If we change this Privacy and Cookie Policy, we will post the changes on this page. If we decide to, we may also email you.
If you have any questions regarding this policy or would like more information about the cookies used on our websites, please contact us.
If you wish to learn more about cookies and how to manage them, visit this link.